Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect information obtained through this website (the “Site”). By using this Site, you consent to this Privacy Policy.

 

1.  Information We Collect

We may collect the following types of information:

 

A.  Information You Provide Voluntarily

When you submit forms or contact us, you may provide:

  • Full name
  • Email address
  • Phone number
  • Business name (if applicable)
  • Inventory lists, files, or photos
  • Messages or service-related details

 

B.  Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and device type
  • Operating system
  • Pages visited and time spent
  • Referral source (e.g., Google, LinkedIn, direct)
  • General location information (non-precise)

2.  Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

 

  • Improve user experience
  • Measure traffic and site performance
  • Support marketing and advertising campaigns
  • Understand visitor behavior

 

You can adjust browser settings to block cookies, but some parts of the Site may not function properly.

3.  How We Use Your Information

We use collected information to:

  • Respond to inquiries and quote requests
  • Communicate about services requested
  • Evaluate equipment submissions or inventory lists
  • Improve website performance and usability
  • Run and optimize marketing campaigns
  • Detect security threats and prevent fraud

4.  No Sale of Personal Information

We do not sell your personal information to third parties.

5.  Sharing of Information

We may share information only as necessary:

  • With internal staff to respond to your request
  • With service providers assisting with communication, hosting, analytics, or marketing
  • Where required by law, regulation, or legal process
  • To protect rights, safety, and property

 

All service providers are expected to maintain confidentiality and data security.

6.  Data Security Measures

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, misuse, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure.

7.  Data Destruction & Compliance

If you request services related to secure IT disposition or data destruction, additional agreements may apply depending on the scope and compliance requirements.

Formal chain-of-custody documentation, destruction certification, or compliance reporting may require separate documentation and contractual approval.

8.  Children’s Privacy

This Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9.  Retention of Information

We retain information only as long as necessary to:

  • Respond to inquiries
  • Provide service-related follow-up
  • Maintain records as required for legal or operational purposes

10.  Your Choices

You may request to:

  • Access or correct your information
  • Request deletion of submitted information (where applicable)
  • Opt out of marketing communications

 

To make requests, contact us at the email provided below.

11.  External Links

This Site may include links to other websites. We are not responsible for the privacy practices or content of third-party websites.

12.  Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with a revised effective date.

13.  Contact Information

For questions or privacy requests, contact:

RBD Electronics

Email: info@rbdelectronics.com

Phone: (413) 442-1111

Address: 63 Flansburg Ave. Dalton, MA 01226 US